local support, no contracts and no excess usage fees!
Our fixed wireless network provides ADSL-class performance to locations in West Gippsland without phone lines or outside of ADSL coverage areas.
Contact us to find out if this service may be available to you.
Our premium wireless services run at speeds of up to 12Mbps download and 1Mbps upload. If you are an existing customer on wireless1 and wish to upgrade, click here.
**Please note that our 200GB wireless plan is subject to approval.
choose your plan
routerselect a router option
critical information summary
Click here to download the Critical Information Summary for this product.
All our Wireless plans include the following features.
no contractscancel anytime
no excess chargesif you exceed your limit
5 email addresseswith spam & virus protection
local supportavailable 7 days a week
always-onand always fast
my dcsi portalto manage your services
Top up your data allowance for the current month.
2 GBanytime data
5 GBanytime data
10 GBanytime data
25 GBanytime data
what you need to know
Our standard Terms of Service apply to all services. Additionally, the following terms apply to Wireless broadband:
Standard installations for both wireless1 & wireless2 are $100.00. Complex installations may incur an additional fee which will be discussed prior to work has been carried out. Wifi router option available for an additional fee.
Change your plan at any time without incurring any additional fees. Changes will take effect at the start of the next billing period.
Cancel your service at any time without incurring any fees. If you cancel the service partway through a billing period, that billing period or any portion of it is not refundable.
The antenna, power injector, AC adapter and rooftop mast remain the property of DCSI and will be recovered upon service cancellation.
If you move house, we'll need to install the service at the new premises.
Please contact us well in advance, so that we can book the installation and have your service up and running when you move in. Please note that relocations incur an installation fee of $100.00.
Wireless1 will operate at speeds of up to 3Mbps download and 1Mbps upload. The average download speed of the service is approximately 1.5 Mbps.
Wireless2 services operate at speeds of up to 12Mbps download and 1Mbps upload.
When we say "up to", the speeds being quoted are theoretical maximums. The speed you receive in various circumstances depends on many factors, including
your computer and local network configuration, as well as upstream network congestion and the performance of the remote end.
Your data allowance (or quota) is metered in both direction – both downloads and uploads count toward your limit. If you exceed your limit, you won't be charged
any extra, but your service will be slowed down to 128Kbps for the first 500MB over the limit, and 64Kbps thereafter.
Data blocks are only valid for the usage period they are purchased in. When your monthly reset date comes, any unused data blocks will be forfeited.