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Saturday, May 19th, 2012, 1:38 AM AEST  
   

Products - Wireless

  What is Wireless Broadband?
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Wireless Broadband is a fixed-position wireless service. An antenna is installed on your roof, which connects wirelessly to one of our access points around West Gippsland.

Being a broadband service, Wireless provides all the benefits - superfast access, no tying up of the phone line, and no "dialing" charges.

You must have a clear line of sight to one of our towers, listed below.

  > Allambee  > Camp Hill  > Darnum
  > Lardner Park  > Neerim Junction  > Red Hill
  > Ripplebrook  > Springsure Hill  > Trafalgar
  > Tynong  > Warragul (Dundee St)  > Warragul (Smith St)
  > Warragul (Burke St)  > Yarragon South  > Mt Worth (Premium only)


  Premium Wireless
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We are in the process of rolling out our superfast premium wireless network. Premium wireless is currently available on the following towers:

  > Camp Hill  > Red Hill  > Springsure Hill
  > Tynong  > Yarragon South  > Mt Worth

Premium wireless broadband offers much higher download speeds than the standard wireless system. Below is a comparison of the standard and premium offerings.

Standard Wireless Premium Wireless
Speed~1.5Mbps/512Kbpsup to 12Mbps/1Mbps
Setup feeFREE$250
or $0 up-front on 24mth contract
Min. plan$29.95 (5GB)$39.95 (30GB)

Existing customers can upgrade to premium wireless where available for a once-off fee of $250 or an additional $10 per month if you commit to a 24-month contract (see below for details). You must also be on (or change to) the 30 GB plan ($39.95/mth), or higher. Click here to submit an upgrade request form.

New customers can simply select the premium option when signing up for a new service.



  Monthly Plans
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Our monthly plans have no peak or off-peak restrictions, and no excess charges if you exceed your data limit. These plans are available on a 24-month contract only. A month-to-month option is available for an additional fee of $10.00/mth.

Data allowance3
(up + down)
Premium option5Price
(standalone)
Price
(bundled4)
>5 GB
Anytime usage
No$29.95/mth
On 24mth contract
$19.95/mth
On 24mth contract
>15 GB
Anytime usage
No$34.95/mth
On 24mth contract
$24.95/mth
On 24mth contract
>30 GB
Anytime usage
Yes$39.95/mth
On 24mth contract
$29.95/mth
On 24mth contract
>60 GB
Anytime usage
Yes$49.95/mth
On 24mth contract
$39.95/mth
On 24mth contract
>100 GB
Anytime usage
Yes$59.95/mth
On 24mth contract
$49.95/mth
On 24mth contract


Don't want a contract?

The prices shown above are available only with a 24-month commitment. However, you can opt for month-to-month terms (no contract) for a surcharge of $10.00 per month.

Premium installation repayments

If you're entering into a contract with a premium service, you can opt to pay the $250 installation fee up front, or pay it as 24 monthly repayments of $10.00 in addition to your plan cost.

Seniors' special

Seniors PlanFor seniors card holders, we have a special discounted plan available (standard wireless only).

We're offering standard wireless on a 24-month contract with 2GB anytime usage for just $19.95/mth standalone, or $9.95 when bundled with home phone.

Service speed

Standard wireless services will run at an average of 1.5 Mbps download and 500Kbps upload, with peaks of up to 3Mbps/1Mbps. The speed you receive will vary, and is dependent on the number of people in your area accessing the service at the same time.

Premium wireless services will run at speeds of up to 12 Mbps download and 1 Mbps upload.



  Installation
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Before you can get online with our fixed wireless broadband, we need to install it at your home or business! You'll need one of the following options, depending on your needs. Discounts and a free wireless router are available if you commit to a 24-month contract with us on premium wireless.

OptionNo Contract24 Month Contract
>Standard wireless
Standard-type service (up to 1.5Mbps speed)
FREEFREE
inc. free router worth $100
>Premium wireless
High-speed service (up to 12Mbps speed)
$250.00$0 up-front
inc. free router worth $100
extra $10/mth



  Additional Options
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> Upgrade to wireless router add $100.00

Netcomm NP803n

Allows up to 4 computers to connect via wired Ethernet, and more to connect wirelessly around your home or business. Compatible with both standard and premium wireless.

  • Wireless 802.11b/g/n (150Mbps)
  • 4 Ethernet ports, built-in switch
  • UPnP, QoS and Firewall
> Data Blocks from $5.00

Busy month online? Top up your download allowance anytime to keep running at full speed.6

1 GB $5.00
5 GB $15.00
10 GB $25.00
> Changing Plan from $0.00

You can change your plan up or down at any time. There is a once-off fee of $20 if you change to a lower plan.

Change to higher plan: $0.00
Change to lower plan: $20.00
> Static IP address $5.50/mth
> Service relocation from $0.00

No charge to relocate to a new premises. However if the relocation is at the same premises, e.g. to a different part of the roof or to another building on the property, a $150 fee applies.

Click here to submit a relocation request form.

> Contract exit fees

If you cancel a 24-month contract before the contract end date, a fee applies. The fees for cancelling the contract a given time after commencement are as follows:

Time elapsed Standard Premium
0 - 6 months$200.00$350.00
7 - 12 months$150.00$300.00
13 - 18 months$100.00$250.00
19 - 24 months$50.00$125.00


  Notes
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  1. In some rare cases, an installation may require a higher mast and/or additional cabling. If this is required then our installers will quote you the extra charge before proceeding.
  2. The quality or reliability of VoIP calls made over wireless services cannot be guaranteed.
  3. Both uploaded and downloaded data will count towards your allowance. If you exceed your data allowance, the speed of your connection will be slowed to 64Kbps for the first 500MB in excess of the limit, and 32Kbps thereafter, until your monthly reset date.
  4. Prices shown as "when bundled" indicate the monthly cost of the broadband plan when you also purchase a home phone service from DCSI. It does not include the cost of the home phone service.
  5. Premium option requires different hardware. Once-off cost of $250 applies for installation or upgrade.
  6. Unused data from data blocks does not roll over to the next month - it will be forfeited on your reset date.

Total costs over 24 months

PlanStandard
(no phone)
Standard
(with phone)
Premium
(no phone)
Premium
(with phone)
5 GB$718.80$478.80N/AN/A
15 GB$838.80$598.80N/AN/A
30 GB$958.80$718.80$1198.80$958.80
60 GB$1198.80$958.80$1438.80$1198.80
100 GB$1438.80$1198.80$1678.80$1438.80



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