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Saturday, February 4th, 2012, 10:46 PM AEST
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DCSI Home Phone |
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Welcome to the latest addition to DCSI's product line-up: landline phone services for home and business!
Sign up for DCSI Home Phone and enjoy:
 Savings on selected DCSI Internet access plans.
One bill, one provider. Lessen the hassle at bill time, and enjoy a single point of contact for support with both your Internet and phone.
Low-cost phone calls. Compare our pricing to your current provider and see what you could save!
Plus, of course, you'll receive the outstanding local support DCSI is known for!
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Monthly Plans |
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There are two monthly plans to choose from. You can compare their features below.
| Feature |
Home Phone |
The Lot |
| Monthly plan fee | $39.95 | On-net1: $89.95
Off-net: $99.95 | | Available to | Residential and business users | Residential and business users;
Business users add $10.00/mth | | Internet included | Not included (discounted plans) | On-net ADSL2+ with 25GB, or
Fixed wireless with 25GB, or
Off-net open speed with 10GB | | Calls included | $9.95 worth of calls | See below | | Local calls | 15c untimed | 100 local calls included,
then 15c untimed | | National calls | $2 for up to 2 hours
15c/min
30c flagfall | $100 of national call value included,
then 15c/min
30c flagfall | | Mobile calls | $2 for up to 20 mins
25c/min
30c flagfall | $2 for up to 20 mins
29c/min
30c flagfall | International calls
(to top 45 countries) | $2 for up to 30 mins
25c/min
30c flagfall | $2 for up to 30 mins
25c/min
30c flagfall | International calls
(to other countries) | Variable rates | Variable rates | | 13/1300 numbers | 30c untimed | 30c untimed | Calls are billed per second. There is no minimum call time.
Click here to sign up now! |
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Setup Costs |
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To sign up for a home phone service with DCSI, you can use our online sign-up form, My.DCSI (existing customers only), or contact us via phone on 1300 66 55 75.
There are no setup costs or initial fees if you have an existing landline service and you transfer it to DCSI. For a new service, the setup cost will depend on your situation. Consult the table below.
| Transfer existing service | $0.00 |
Your phone line is already up and running with another provider and you're transferring it to DCSI. Note, you'll need to fill out this additional form with your application. Timeframe: 2 - 5 business days | In-place activation | $59.00 |
You have a working phone point and a technician is not required to visit your premises. Timeframe: 2 - 5 business days | Line activation and rewiring | $125.00 |
A phone service has been at the premises in the past, but a technician is required to reconnect existing wiring. Timeframe: 5 - 15 business days | No previous phone line | $299.00 |
There has not been a phone service at the premises before, regardless of whether there is cabling to your premises up to the first socket or not. Timeframe: up to 20 business days Click here to sign up now! |
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Standard Features |
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These features are available as standard, with no extra cost to you.
| Call Waiting | Included |
Allows you to receive another call when you're already on the line. You simply put the first caller on hold while you answer the second. | Call Forwarding | Included2 |
Lets you divert calls that come in to your DCSI Home Phone service to another number. | Call Back | Included |
If you try to dial a number and it is engaged, you can use the call back feature and you will receive an automated call when the dialed line is available again. | Call Return | Included3 |
Gives you the phone number of the last call you missed. | 3-way Chat | Included4 |
Lets you talk to two people at once on the one call. Click here to sign up now! |
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Optional Features |
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These features will be automatically transferred from your previous service where applicable, or can be activated on request. Additional charges may apply, as shown.
| Voicemail | $6.00/mth |
Gives you your own personalised answering service that takes calls when you can't. | Calling Number Display | $6.00/mth |
When used with a compatible handset, this feature will display the phone number of the person calling you, excluding unlisted numbers and international callers. | Dual Phone/Fax Line | $6.00/mth |
Gives you a second phone number on your existing line which can be used for a fax service. Compatible fax machine required. | Silent Number5 | $3.00/mth |
Prevents your number from being displayed when you make calls. Also excludes your phone number from public phone directories. Click here to sign up now! |
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Notes |
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- You must be connected to an on-net phone exchange. These are: Warragul, Drouin, Morwell, Sale, Traralgon, Bairnsdale, Moe, Belmont, Bendigo, Ballarat, Churchill, Geelong, North Geelong, Warrnambool, and Wendouree.
- Call charges apply.
- Call Return costs $0.35 per successful use.
- 3-Way Chat costs $0.55 per successful use; plus standard call charges to each connected party.
- Your number will still be disclosed if you dial emergency services (000) or an ISDN/dial-up ISP, and when sending a text message or using a network override code.
- DCSI cannot provide Priority Assistance on any home phone connection.
- Exceptional circumstances that may delay the provisioning of a new phone service include: damage to facilities by a third party, natural disasters and extreme weather conditions that cause widespread service outages, and delays obtaining land access or caused by equipment suppliers/manufacturers or the customer.
Top 45 Countries
| Argentina | Austria | Belgium | | Brazil | Brunei | Canada | | China | Chinese Mobiles | Croatia | | Cyprus | Denmark | Finland | | France | Germany | Greece | | Hong Kong | Hong Kong Mobiles | Hungary | | Iran Mobiles | Ireland | Israel | | Italy | Japan | Macao | | Malaysia | Malaysian Mobiles | Netherlands | | New Zealand | Norway | Poland | | Portugal | Russian Federation | Singapore | | Singaporean Mobiles | Slovenia | South Africa | | South Korea | Spain | Sweden | | Switzerland | Taiwan | Thailand | | United Kingdom | United States | Zimbabwe |
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