DCSI is pleased to announce an entirely new range of broadband plans for ADSL and fixed wireless services. The new plans offer much more data at much lower prices, and we're also doing away with peak/off-peak: customers can use their full data allowance anytime!

We've also introduced a new "pensioner plan", which offers discounted rates for seniors card holders with on-net ADSL or fixed wireless.

Existing customers will not be forced to change to the new plans. All old plans have been "grandfathered", which means current customers will stay where they are unless they contact us to change plan if desired.

To receive one of the new plans, you will need to enter into a 24-month commitment with us. We are also offering a month-to-month option, however there is a surcharge of $10.00/mth in addition to the plan cost.

To view the list of new plans, check out our Wireless and ADSL pages.

DCSI will be open the following hours over the 2011 Christmas period.

From all of the staff here at DCSI, we wish you a safe and happy christmas and new year!

Due to the low demand for phone support between 9PM and 10PM, we are reducing our phone support opening hours to 9PM, starting from Monday, November 28th, 2011.

Visit our Support page for detailed opening hours.

We apologise for any inconvenience this may cause you, but also expect minimal disruption from this change.

Hungry for value? DCSI has cooked up a hamburger with The Lot.

DCSI is pleased to announce The Lot, our first combined phone and broadband package, from $89.95 per month.

In a nutshell, you get:

• A home phone line
• High-speed broadband
• 100 local calls
• $100 worth of national calls

The Lot is available to residential customers in VIC, NSW and QLD. See our products page for further details.

DCSI will be open the following hours over the 2011 Easter period.

From all of the staff here at DCSI, we wish you a safe and happy easter!

The 2011 DCSI footy tipping is now commencing. To sign up and enter your week 1 tips, visit http://footy.dcsi.net.au.

The prize this year will be an Apple iPad (valued at $599).

• Anyone may enter and entry is free, but only DCSI customers will be eligible for the prize
• You are responsible for entering your tips via the web interface - tips cannot be accepted by email or phone
• Good luck and have fun!

DCSI has recently installed its own ADSL2+ equipment at the Drouin phone exchange, allowing customers in Drouin to benefit from our high-performance, competitively priced on-net ADSL plans.

Existing customers

Over the coming weeks, we will be moving all eligible existing customers in Drouin from wholesaler equipment onto our own equipment. Your existing plan will automatically be changed to the closest on-net equivalent, which means more data and more speed for the same or less money!

You will receive an automated email to advise you of the migration date. It will take up to 6-8 weeks for all customers to be migrated.

New customers

New customers can sign up directly onto an on-net plan using our online sign-up form, via phone, or in person. Remember, combine a DCSI home phone service with your on-net ADSL2+ and you can save even more!

DCSI has become aware of a number of scam phone calls being made to people all over Australia. The callers identify themselves as Microsoft support, and proceed to convince the victim that their computer is infected with a virus, and that they can help remove it. The caller may have the victim install software allowing the caller to gain remote access to the computer, and they may also request credit card details for a one-off payment or subscription for anti-virus software.

If you receive a call like this - just hang up!

For detailed information on this scam, see the ACCC's Scam Watch website.

If you think you may have been the victim of one of these scams, please contact DCSI (1300 66 55 75) or Leading Edge Computers (03 5622 2999) for more information or assistance.