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Saturday, February 4th, 2012, 10:30 PM AEST  
   

Accounts

  What would you like to do?
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  > Check usage, update details, or pay a bill online
Click here to access My.DCSI, your account toolbox. You can use it to view and modify personal details, billing history, and data usage, and even to pay your bill.
  > Relocate service
Moving house? Use this form to order a relocation of an ADSL or fixed wireless broadband service.
  > Change my plan
To change your plan, please contact us via phone on 1300 66 55 75.
  > Change account ownership
Click here to download the change of ownership request form. This form can be faxed, mailed, or delivered in person to DCSI.
  > Authorise direct debit
Click here to download the authorisation form. This form can be faxed, mailed, or delivered in person to DCSI.


  Payment Options
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We offer a number of payment options to make bill payments as easy as possible.

All charges invoiced by us are payable within 7 days, unless we agree otherwise. Businesses that require extended terms need to make an application to our credit department.

If paying via cheque or direct deposit, you must write your customer number on the back of the cheque or in the 'reference' field for direct deposits, so that we can match the payment to your account.

  > Credit card
You can pay by credit card automatically each month, or as a once-off payment only online at My.DCSI, over the phone on 1300 66 55 75, or in person at 64 Queen St, Warragul.
  > Cheque
Personal or Bank Cheques must be payable to DCS Internet and can be posted to PO Box 296, Warragul VIC 3820. Ensure that you write your customer number or username on the back of the cheque so that it can be matched to an account.
  > Direct debit
Direct debit is an automated method where we debit invoices to a nominated bank account. To apply for this payment method please complete and return this form.
  > Direct deposit
Direct deposit is paid from a bank account but is instigated by the customer each month rather than being taken automatically. Please send payments to:
   Account name: DCS Internet
   BSB number: 633-000
   Account number: 105588545
Ensure that you enter your customer number or username as a reference when making payment so that it can be matched to your account. Also note that this type of payment may take up to 3 business days to reach us.
  > Cash or EFTPOS
Cash and EFTPOS payment methods are available in person only at our offices at 64 Queen St, Warragul VIC.



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